
Director, Global Technology
- Makati City, Metro Manila
- Permanent
- Full-time
- University degree or above in Computer Science, Computer Engineering, Information Technology or equivalent. MBA qualifications will be highly regarded.
- Minimum 20 years of relevant experience in IT with over 10 years in leadership positions managing at least a medium size team
- Experience in managing over 30 IT resources across regions with different technical skillset
- International mind set and work experience in a MNC with matrix reporting a must
- Previous experience working in the Finance/Banking industry will be favorable
- Good command of English (both oral and written) and excellent communication and interpersonal skills
- Strong technical background and understanding gained from previous solid and hands-on experience from one or more of the following IT specialties such as application development and analysis; system engineering; system, network and data base administration; data center operations will be required
- Good understanding of application delivery life cycle; infrastructure, network, database, and data center service provisioning, Cloud technology, Agile delivery approach, incident and change management process a must
- Solid experience in architecture and system design methodology, ie. API Service
- High awareness of technology, business and regulatory risks and a good understanding of Info Security technology and solutions to mitigate such risks
- Able to understand local regulation requirements and transform them to IT compliance requirements
- Good presentation skills
- Able to understand business needs and transform them into technical solutions
- ‘Can Do’ attitude with strong customer thinking
- Must be a great team player and possess a collaborative mindset to work with regional and global teams to deliver results
- Strong analytic mind, innovative nature and the ability to think outside the box
- Responsible for setting IT vision and strategies for TU Philippines
- Assess all technologies in the market, provide advice and offer solutions for adoption and improvement
- Manage an IT team consisting of both full-time associates and contractors to ensure the success of project delivery and smoothness of IT operation
- Responsible for full software development life cycle to deliver quality products on time and within budget
- Knowledge, familiarity and hands-on experience in a wide suite of technologies including Cloud, Data, AI and Machine Learning, Agile, Automation, DevOps.
- Ensure all technology practices adhere to Info Security and Compliance standard that are aligned with industry best practice and global TU security standard
- Oversee all system design and changes in system architecture
- Track, analyze, and monitor technology performance metrics
- Drive application support, incident and change management process to meet both internal and external SLA
- Manage IT application support service KPIs continuously to improve the customer satisfaction
- Work with global corporate teams to implement global solutions for the local market
- Manage IT budget to assess technological performance and ROI
- Uplift and up-skill the team, provide coaching and mentoring