Associate HR Business Partner

• Enjoy 14 months of pay*
• HMO coverage for you and your family
• Yearly Kick-Off Parties with major giveaways (like the car in 2023)
• Get recognized through our ‘Value Awards’
• Grow your career – yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

• Work closely with the business to provide specialized coaching, support, and influence for effective delivery of people plans.
• Build and maintain effective stakeholder relationships through proactive business programs and problem resolution.
• Play a key role in the development and delivery of people plans that support business and HR strategies.

• Create an employee-friendly environment to drive the achievement of company goals and ensure employees feel their personal contribution is valued.
• Promote harmonious relationships, camaraderie, and cooperation within the company by organizing activities and events that enhance employee morale.
• Coordinate with production managers to manage employee movements, including promotions, layoffs, transfers, and resignations.
• Conduct exit interviews, employee surveys, and focus group discussions to gather feedback and improve employee engagement.
• Coordinate employee engagement activities to build strong, lasting relationships within the organization.

• Partner with the business to manage employee relations by building management capability in handling ER issues and improving consultation effectiveness.
• Conduct administrative investigations into violations of the Code of Conduct and Good Behavior for both staff and management team members.
• Address employee relations concerns, including counseling and discipline, to ensure proper adherence to company policies.
• Draft Notices to Explain, Notices of Conference, and Notices of Decision, ensuring compliance with the company’s disciplinary process.
• Write email correspondence to relevant department heads regarding disciplinary matters and seek their input on recommended penalties.
• Draft Notices of Preventive Suspension when necessary.

• Ensure overall compliance with HR solutions and procedures applied within the business unit.
• Identify gaps in existing HR policies and contribute to the development of new policies and procedures.
• Organize orientation sessions and briefings for supervisors and managers on new HR policies and procedures to ensure consistency in understanding and application.

• Proven experience as an HR Business Partner or in a similar HR role, preferably in a BPO or corporate environment.
• Strong knowledge of HR practices, policies, and procedures, including employee relations and performance management.
• Excellent communication skills with the ability to engage with various stakeholders and build relationships across all levels of the organization.
• Experience in handling sensitive employee matters, including investigations and disciplinary actions.
• Strong organizational and problem-solving skills with a keen eye for detail.
• Ability to work independently while collaborating effectively with others.
• A customer-focused mindset and the ability to drive positive employee experiences.

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each other.

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