Sales Support Engineer - Remote

  • Philippines
  • Permanent
  • Full-time
  • 27 days ago
About Ideolux: Ideolux is a leading LED Lighting company that designs, engineers, and produces high-quality LED lighting solutions. Our project-grade products, systems, and services comply with international quality and safety requirements. With a mission to streamline the supply chain and elevate quality standards, we continuously innovate using cutting-edge technology and have a dedicated LED know-how and R&D team. Our extensive indoor and outdoor product book covers complete projects, and our technical support team provides professional services such as Lighting Design, Product Customization, Bespoke Product Design, Test Reports, Certifications, and more. With a regional office and warehouse in Dubai, we offer localized marketing and technical support to our professional customers and consumers in the Middle East. Responsibilities Support Lighting Sales for Middle East Projects Manage the day-to-day activities of the lighting solutions operations department, ensuring quality and efficiency in all aspects of operations Coordinate with other departments to ensure timely delivery of products and services.- Manage inventory and logistics, including ordering and receiving product and shipping customer orders Communicate with customers to ensure satisfaction and resolve any issues- Assist with administrative tasks as needed Attend to customer complaints, ensuring timely resolution of issues to maintain customer satisfaction Other activities that are related to lighting sales or sales support. Qualifications Excellent verbal and written communication skills A bachelor's degree in a technical field such as electrical engineering or a related field is a plus. Is good with time management Has good and pleasant attitude Has the ability to work under pressure Willing to learn and be trained A plus if with experience on Logistics and Procurement Benefits Health Insurance after probationary period Salary varies based on skills and experience WFH/Remote set up Working Schedule in UAE time Monday to Friday 9:00am-1:00pm, 1:30pm-6:30pm Saturday 9:30am-12:30pmSunday Off Total Working Hours 48 hours Salary Range: 500USD TO 800USD, depends on skills and experience Show more Show less

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