Qualifications A minimum of a high school diploma or equivalent Knowledge of basic troubleshooting techniques and drone operation and safety procedures Experience with gaming skills (Halo, Call of Duty, racing games, etc.) is a plus Good communication skills in English, both written and reading Knowledge of Google Maps and its functions Strong attention to detail Strong problem-solving skills Can work independently and as part of a team Flexibility to work in rotating shifts Ability to work in a fast-paced environment Responsibilities Operate a robot to deliver last-mile customer service to our clients Troubleshoot basic technical issues related to drone operation Respond to customer inquiries and resolve issues in a timely manner Ensure the highest quality standards are met while delivering service to our clients Communicate effectively and in a timely manner with mission control and team members Ensure safety at all times while operating the drone Collaborate with team members to improve processes and procedures Maintain accurate records of customer interactions and transactions Show more Show less