Scheduling & Data Operations Coordinator (Night Shift)

• Own and manage multiple dynamic spreadsheets related to tutor scheduling, academic progress tracking, and assignment coordination.
• Update and maintain data in real time, ensuring accuracy and clarity for internal stakeholders and clients.
• Communicate updates to clients via email and text, providing professional, friendly, and timely responses.
• Assign and manage tutoring sessions by coordinating schedules between students, tutors, and regional teams.
• Actively support Tutor Me Education’s Regional Operations teams across time zones.
• Monitor student academic progress and proactively flag concerns or issues.
• Operate seamlessly in a virtual environment, ensuring tools, files, and communications are always up to date.
• Help ensure flawless execution of programs and initiatives for students and school district partners.
• Participate in daily conferences with program directors to review academic progress and operational needs.
• Provide administrative support, including answering phones, managing daily data, and assisting with onboarding of tutors.
• Ensure delivery of academic services meets Tutor Me Education’s high operational and academic standards.

• Advanced proficiency with spreadsheets (Excel & Google Sheets), including use of formulas, conditional formatting, filters, and pivot tables.
• Excellent written and verbal communication skills, especially in professional emails and client-facing messages.
• Ability to work the night shift (evening to early morning hours) reliably and independently.
• Must have or be willing to obtain a dual-monitor setup for optimal efficiency in multitasking environments.
• Proven ability to organize and prioritize multiple responsibilities in a fast-paced virtual setting.
• Strong time management, follow-through, and attention to detail.
• Comfortable managing both internal and external communication simultaneously
• Experience working with remote teams and/or virtual classrooms is preferred.

• Bachelor’s Degree required.
• 2–3 years of progressive experience in operations, scheduling, customer service, or administrative support.
• Experience in virtual team environments and educational settings is beneficial.

• A passion for educational equity and student success.
• High tolerance for ambiguity and change.
• Ability to self-manage and problem-solve in a remote, tech-driven environment.
• Eagerness to learn new systems and processes quickly.

Tutor Me Education