
Applications Support Engineer (AU Retail, Hybrid)
- Mandaluyong City, Metro Manila
- Permanent
- Full-time
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience in application support and database management.
- Strong troubleshooting and communication skills.
- Familiarity with AWS services (SES, DynamoDB) and middleware technologies (Apache Guacamole, Active MQ).
- Java, Perl, Python, SQL
- Application Support & Monitoring
- Database Management (Oracle RDS preferred)
- Middleware: Apache Guacamole, Active MQ
- AWS Services: RDS (Oracle), SES, DynamoDB
- Control-M
- Support and maintain legacy and transitional applications of the organization.
- Manage portals, databases, middleware, and messaging queues.
- Provide support for batch processing, job execution and data flows both internally and externally to our partners Ensure the stability, performance, and availability of applications.
- Proactively identify and resolve issues before they impact users.
- Develop and maintain documentation for legacy systems to ensure continuity.
- Collaborate with internal teams and external partners to deliver reliable solutions.
- Participate in on-call roster for FMS Application Support team.
- Hybrid Work Set Up
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Complimentary Sleeping Quarters, Coffee at no cost
- Complimentary Office Fitness and Wellness Facilities at no cost
- Regular Company Events, Work Life Balance, and Career growth opportunities
- Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA