Leads Qualification Associate
UTAK POS
- Quezon City, Metro Manila
- Permanent
- Full-time
- Provide live chat support for leads inquiring about the product
- Engage with leads to gather necessary information and qualify them as sales prospects
- Persuade qualified leads to book and schedule demo sessions with the sales team
- Efficiently manage and coordinate internal team schedules, meetings, and demo sessions
- Conduct follow-ups through calls, chats, and text messages to nurture leads and ensure they attend scheduled demos
- Act as a liaison between leads and the sales team, ensuring seamless communication
- Maintain accurate records of lead information, schedules, chat and call progress, and other relevant data using trackers and databases
- Previous experience in scheduling, customer support, or a related field is an advantage
- Exceptional communication and interpersonal skills
- Ability to identify sales opportunities and persuade potential clients
- Strong organizational and multitasking skills with meticulous attention to detail
- Proficiency in using chat, call, and scheduling tools
- Enthusiastic, proactive, and self-motivated
- Experience in database management and tracking
- Proficiency in Excel or Google Sheets is advantageous
- Knowledge of UTAK POS and its features is a plus
- Work from Home
- Medical / Health Insurance
- Paid Sick Leave
- Stock Options
- Performance Bonus
- Paid Bereavement/Family Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
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