Documents Administrator
RealPage
- Pasig City, Metro Manila
- Permanent
- Full-time
- Review data inputs for accuracy/completeness
- Maintain and update e-Bill databank as needed
- Research and answer external and internal client questions
- Transact with utility vendors via email, chat and/or call
- Work with different vendor websites
- Generate Data Administration required reporting as per assignment
- Knowledge in MS SQL is a plus
- Proficient knowledge of MS Excel is required; general offices skills such as data processing, filing, emailing and faxing
- Minimum 1 year experience in billing functions (including Accounts Payable) or data admin or analytics function; knowledge of basic financial reporting operations high preferred
- General understanding of spreadsheets & database applications preferred
- Excellent customer service skills and telephone etiquette required
- Multi-family experience highly preferred
- Strong organization ability; must be able to handle multiple tasks simultaneously
- Excellent language and communication skills (verbal and written)
- Must be able to work well with individuals at all levels in and out of the organization
- Ability to appropriately manage confidential information is extremely important
- Excellent problem-solving skills
- Able to learn new processes and tools in a fast-paced environment
- Overtime may be required in order to meet deadlines
Organization: Intermediate
Teamwork: Intermediate
Critical Thinking: Intermediate
Communication: Intermediate
Adaptability: Intermediate
Accountability: IntermediateBehaviors : Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrityEducation : AssociatesExperience : 1 years: Minimum 1 year experience in billing functions (including Accounts Payable) or data admin or analytics function; knowledge of basic financial reporting operations high preferred