Client Care Advisor

  • Philippines
  • Permanent
  • Full-time
  • 6 days ago
Is Tender for you Are you looking for a challenging position where your charisma will open up possibilities If you are interested in a competitive salary, overall growth and working with a supportive team, then apply to Tender Home Health. Tender Home Health is a young and forward thinking company with a huge potential for upward mobility. We focus on career development, and spend time on real support for our staff. The Senior Living Advisor is responsible for developing business for our home care line of business. Our Dynamic Culture We know that our staff is the life blood of our agency. We are dedicated to ensuring that our staff has the opportunities for the career path they desire. To support our staff, we have a gratitude culture where we constantly celebrate our associates' achievements. This is evident in our many rewards and recognition practices. Here are some examples of methods we developed to keep our close knit culture: Fun, innovative ways to highlight the teams' successes Familial atmosphere where we would to know your life outside of Tender and share it with the team Numerous social activities to celebrate team milestones We also do not shy away from hard work and grit. We are very upfront with critical feedback, as we want all of our team members to grow in their careers. We constantly mentor our staff to develop key skills that can be utilized beyond our company. Whether it be for 1 year or 20 years, during your stay at Tender, we will ensure you learn behaviors that you will utilize in any other endeavors. Life is short, strive for excellence. Qualifications Required: Home care sales, account management or general sales experience Home care or related industry experience (such as home health) Demonstrates a "growth mindset," with a proactive attitude towards learning and improving skills, coupled with a strong sense of personal responsibility and initiative in achieving goals. Valid driver&aposs license, dependable transportation, and valid automobile insurance Bachelor's degree, proficient with Google and Microsoft Office products (Outlook, Word, Excel, PowerPoint) Professional appearance and character Desired: Self-directed with the ability to work with little supervision Flexible - responds well to changing priorities and conditions within an ever evolving environment Eager to listen intently and probe into points of interest Your Day to Day Activities The advisor is responsible for building relationships with clients, referring physicians, facilities and hospitals. They are also expected to provide further growth and success by fulfilling the following tasks: Meet quarterly targets for number of conversions and close clients Lead management Generate leads through active account management Review stats and create strategy to improve goals Perfect and utilize Tender Sales Process to close clients for Home Care Call both referral sources and clients to generate sales for Home Care Manage social media sites and accounts to generate qualified leads Document sales activities, referral sources, and manage leads using Tender's Marketing Process Act as an advisor to clients on current care resources and options Complete agency sales processes Work with other departments to ensure proper client care and services Salary starting at $1000/month + commission Show more Show less

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