RBP and OM Sr. Admin

• Responsibilities:

• Maintains employee and organization information through Personnel Administration and Organization Management in HRMS and SuccessFactors
• Handles concerns and resolves cases and issues through HR Case Management (HRCM)
• Makes the initiative for bringing up issues to the relevant parties and demanding improvements of tools, routines and processes in order to work most efficiently.
• Liaises between COE SF Service Delivery and stakeholders.
• Assists in developing operational plans to make processes more efficient.
• Assists in implementing changes in processes and ways of working including alignment with global standards.
• Protects the integrity of Personal Data when handling, processing, and accessing Personally Identifiable Information (PII)

• Requirements:

• with SAP SuccessFactors background
• Operational Excellence First Time Right
• Excellent Interpersonal Skills (oral and written)
• Good problem-solving and logical reasoning skills
• Highly analytical and diligent to details
• Outstanding quality approach and customer focus
• Results/goal oriented, organized, flexible and a phenomenal teammate
• Bachelors degree in HR or equivalent
• At least six (6) months work experience as HR Administrator Service Delivery

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