Order Management Senior Analyst

Vertiv

  • Philippines
  • Permanent
  • Full-time
  • 1 month ago
Job Description:Who we are:Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data - one driven by passion and innovation.As industry experts and Architects of Continuity, we collaborate with our customers to envision and build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, and services, to ensure our customers' vital applications run continuously, perform optimally, and scale with business needs.Why Join Us?
  • Meaningful and Fulfilling Work
  • Inspiring and Caring Leaders
  • Global Talent Center
  • Recharge Your Potential
Job Responsibilities:
  • Receive, audit, and process purchase orders in Oracle
  • Review of customer purchase orders against stock allocation, inventory and forecast
  • Work with Distributors, Sales Reps, and Project Managers to resolve PO issues.
  • Liaise with Factory suppliers, Projects and Sales/Service teams and provide assistance as required to ensure timeliness, quality of deliverables and efficient solutions for customers.
  • Review project plans and monitor schedules to honor commitments to the customer.
  • Coordinate all deliveries to site liaising with internal/external contacts.
  • Work with Planning, Logistics and IT to resolve order logistics issues
  • Track Inventory, monitoring allocation of unallocated stocks
  • Communicate order status to Distributors, Sales Reps, Project Managers and track delivery
  • Meet forecasted targets for outgoing orders monthly.
  • Maintain Order Status
  • Track Backlog
  • Timely escalation of issues when delivery/project/transaction milestones are missed
  • Detailed investigation to resolve issues encountered
  • Trade Compliance
  • Complete ad-hoc reporting when requested.
  • Perform special tasks as needed.
Job Responsibilities:
  • Bachelor's degree in supply chain management/Logistic Management, Business or any related course
  • Minimum of two years' experience in supply chain operations, management and distribution preferably from an MNC environment or IT/Engineering Services industry
  • Solid ERP and well-developed computer skills
  • Solid Sales Operations skills
  • Good command of spoken and written English
  • Able to communicate with all levels within the organization.
  • Good balance between independent and team player
  • Excellent interpersonal and customer service skills
  • Strong time management and prioritization, eye for detail and accountable to the tasks assigned.
  • Strong analytical and problem-solving skills.
  • Strong multi-tasking abilities
  • Willingness to adapt to changing business needs and deadlines.

Vertiv

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