Order Management Analyst

Pilmico

Iligan City, Lanao del Norte
Permanent
Full-time

1 month ago

Company DescriptionPilmico Foods Corporation & Gold Coin Management Holdings are the integrated agribusiness and food companies of Aboitiz Equity Ventures, Inc. (AEV). Gold Coin is now fully managed and owned by Pilmico International and to date, it is the largest investment in the Asia-Pacific region in their shared history.Pilmico comprises four divisions: Flour, Feeds, Farms, and Trading; enabling growth to its partners through its consistent quality products and unparalleled supporting services. Meanwhile, Gold Coin is a pioneer in animal nutrition and the manufacturing of scientifically-balanced animal feed in Asia.With their combined strengths, Pilmico & Gold Coin represent one of the largest privately-owned agribusinesses in the region, with over 2,900 partners throughout the multitude of production facilities across 11 countries in Asia.In its journey moving forward, the Aboitiz Group will drive change for a better world by advancing business and communities. Armed with Pilmico and Gold Coin's mission of feeding humanity, they aim to take a leadership position in innovating the food value chain in the Asia Pacific.Job DescriptionAn Order Management Analyst is a critical role in the logistics and supply chain process of a company. Their primary responsibility is to ensure accurate and efficient booking of finished goods sales orders for customers.He/She is also responsible for the timely confirmation and allocation of customers' orders. * Receive Order from Sales / Customer

Create/Update/Cancel sales order in SAP
Create Outbound Delivery
Ensures complete data in Sales Order
Allocation of Stocks including reallocations if necessary
Submits list of orders with revision or changes including stock out items to OM Supervisor
If customer will not replace the item, OM checks availability schedule and send email to customer on the delivery proposal
Check if the data in the Sales Order is complete and correct in the SAP system.
Send order confirmation via email to Sales / Customer
Monitor open and aging SOs and send email to customer/TBM if still valid for serving or endorse for cancellation
Follow up release of Hold Order
Review and Clean up of Open OBDs

QualificationsEducation:

Bachelor's degree of any course

Experience:

Minimum 6 months work experience related to Warehouse Operations, Shared Services/Delivery, or Manufacturing is a plus.

Licenses:

Additional Information● Ability to prioritize and has attention to detail, thorough in completing work tasks● Has great focus on accuracy, completeness, and value-add for assigned tasks which leads to providing excellent customer experience● High aptitude for learning and champion in effective collaboration● Excellent interpersonal and communication skills - verbal and written are required.● Deadline oriented and ability to multi-tasks● Independent / flexible problem solver● Customer service focused personality● Excellent written and oral communication skills● Proficient computer software and data processing skills (MS Excel, Gsheet, Power BI, SAP)● Must be hard working and analytical

Pilmico

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