Client Tax Associate - Tax Reporting and Testing Manager
JPMorgan Chase View all jobs
- Metro Manila
- Permanent
- Full-time
- Participate in enhancement initiatives in the form of business requirements, test plans, test cases, script execution, implementation, and readiness preparations.
- Serve as SME on all testing/validation responsibilities across teams. Provide clear/concise project updates in a weekly/monthly basis to business and management stakeholders.
- Perform issue analysis and develop solutions to fix. Creating and delivering daily, weekly, and monthly reporting using Excel, PowerPoint, and Tableau.
- Monitor and complete departmental reporting to ensure service levels and quality standards are met. Develop a keen understanding of the unique business needs and lead efforts for continuous process improvement opportunities.
- Deliver productivity and process improvements related to year end reporting. Monitor tax form production including form validation and reconciliation.
- Attend/Participate in project/process improvement meetings in the form of drafting business requirements, test plans, test cases, script execution and project implementation.
- Monitor tax form production including form validation and reconciliation.
- Perform year end reporting related activities including resolve tax control report exceptions, tax file preparation, tracking and other projects as assigned.
- Deliver productivity and process improvements related to year end reporting.
- Monitor tax form production including form validation and reconciliation. Perform issue analysis and develop solutions to fix.
- Creating and delivering daily, weekly, and monthly reporting using Excel, PowerPoint, and Tableau.
- 3+ years of experience in the consumer financial services industry is required.
- Experience participating in process improvement/project initiatives including business requirements and script writing is required.
- Planning and decision-making ability a must with strong attention to detail is required.
- Proficient MS Excel, Project, Access and Word is required.
- Strong analytical and problem-solving skills with the ability to interpret data and its impact on business operations is required.
- Strong verbal and written communication skills is required.
- Ability to track and execute multiple tasks simultaneously is required.
- Experience with Consumer Bank, Mortgage Servicing, Auto, Credit Card, or Business Banking operations is preferred.
- Experience with Customer Assist, OUI (Operational User Interface), NAWA (New Account Web Applications), MSP, Recovery One or Taxport applications preferred.
- Ability to effectively utilize technology to resolve issues and increase productivity is preferred.
- Experience with AI tools such as Alteryx, UiPath or Tableau preferred.