
Environment Manager - Sales and Service - PH PDC
- Manila City, Metro Manila
- Permanent
- Full-time
- Perform daily health checks across all assigned environments to proactively identify and address potential issues.
- Efficiently triage, investigate, and troubleshoot problems, including deep-diving into application logs and Application Insights data.
- Data Refresh Execution: Plan, prepare, and execute periodic data refresh activities, including large-scale yearly data refreshes (e.g., October to February cycle) and ad-hoc delta data refreshes.
- Database Operations: Perform complex SQLDB activities for data preparation, refresh, and clean-up (e.g., fixing data issues from incorrect file loads).
- Test Data Requests: Handle ad-hoc test data requests from UAT/SIT teams, including specific member data for online registration.
- Support post-data refresh activities, including manual data quality issue remediation.
- Provide ongoing support for the TOSCA platform, ensuring its stability and optimal performance for test automation.
- Manage the renewal and lifecycle of all necessary certificates within the environments to ensure continuous operation and security.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 7 years of total work experience in the IT space as Scrum Master/Business Analyst of related
- Certifications in relevant technologies (e.g., Microsoft Certified: Azure Data Engineer, Azure Administrator, or similar).
- Experience in an Agile/Scrum development environment.
- Experience in an Environment Management, DevOps, or Senior QA/Operations role with significant environment responsibilities.
- Demonstrated experience in managing and supporting complex application environments.
- Excellent troubleshooting and diagnostic abilities to quickly identify root causes of issues.
- Strong analytical skills to interpret logs, performance data, and complex system behaviours.
- Ability to communicate complex technical information clearly and concisely to both technical and non-technical stakeholders.
- Strong expertise in SQL (Structured Query Language) for database querying, manipulation, and administration.
- Familiarity with Azure services, particularly Azure DevOps, Log Analytics, Application Insights and Azure Key Vault.
- Experience with monitoring tools for system health checks and performance analysis.
- Knowledge of scripting languages (e.g., PowerShell, Python) for automation and data handling.
- Embrace the dynamic nature of our work environment with the opportunity to work on a hybrid set-up and on a shifting schedule.
- Rewards platform - your hard work won't go unnoticed at Deloitte!
- Training and development - at Deloitte we believe in investing in our best assets, the people! You will have access to world class training and funding towards industry and other professional certifications.
- Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.
- Benefits effective upon hiring including paid time off and holidays, health, and life insurance!