Scheduling Coordinator

Philippines
US$6.00 per hour
Permanent
Full-time

20 days ago
Apply easily

About Us:We are a premier General Contractor, HVAC, Electrical, Handyman, and Plumbing company based in Arizona, recognized for delivering exceptional residential and commercial services and installations. Our commitment to Best-in-Class Service drives us to seek organized and tech-savvy Scheduling Coordinators who can deliver outstanding customer service to both our clients and executive team.Joining us offers an exciting ground-floor opportunity with significant potential for growth in a rapidly expanding company. We pride ourselves on our strong work ethic, positive culture, and supportive environment where motivated individuals thrive.Schedule:Training (First 2 Weeks – Arizona Time):

Sun: 11:00 AM – 9:00 PM
Mon: 4:30 PM – 11:00 PM
Tue: 5:00 PM – 11:00 PM
Wed: 5:00 PM – 11:00 PM
Thu: 5:00 PM – 11:00 PM
Fri: 4:30 PM – 11:00 PM
Sat: 10:00 AM start time

Post-Training Schedule:

Mon–Fri: 5:00 AM – 1:00 PM
OT (Optional): Sat/Sun: 7:00 AM – 11:00 AM

Key Responsibilities:

Answer inbound calls promptly and professionally.
Deliver a positive customer experience through attentive service and clear communication, aiming to exceed expectations.
Schedule Estimators and Service Technicians efficiently.
Assign and route digital marketing leads to the appropriate business units.
Maintain and update client files in an organized manner.
Assist with pricing inquiries and respond on multiple social media platforms.

Experience & Skills Required:

Microsoft Office: 2+ years (Required)
Administrative Experience: 2+ years (Required)
Familiarity with Procore, Bluebeam, Service Titan, or similar tools (Preferred)
Excellent written and verbal communication skills in English.
Outstanding customer service skills with a professional phone presence.
Strong organizational and time management abilities; capable of multitasking and prioritizing.
High attention to detail, accuracy, and thoroughness.
Ability to work independently and as part of a team.
Flexible and adaptable to changing schedules or priorities.
Proficiency in Windows, Excel, Word, and Outlook.
Problem-solving skills with the ability to identify and resolve complex issues.
If you are self-motivated, thrive in a fast-paced environment, and enjoy creating a seamless customer experience through organization and communication, we’d love to hear from you.

Full time$6/hr

Remote Raven