Jr. Customer Care Officer

  • Philippines
  • Permanent
  • Full-time
  • 1 day ago
MediCard Phils., Inc. is one of the country's leading HMOand the only HMOfounded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality. MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement. MediCard is currentlylooking for assertive, dynamic and energetic individuals to fill up the following vacancy: Responsible for ensuring a high level of satisfaction and increased revenue through building and maintaining effective long-term relationships with a defined customer base (e.g. high net worth individuals) or intermediary (e.g. brokers) DUTIES & RESPONSIBILITIES . Develop strategies and goals for the development and management of assigned accounts in collaboration with relevant channels . Serve as the primary interface for the accounts and provide day-to-day support, service and advice as appropriate . May identify, develop and close new sales opportunities by creating demand and awareness of AIA's products among existing accounts . May be involved in the acquisition of new accounts AtMediCard, we believe that diversity and inclusion are essential to fostering innovation, collaboration, and growth. We are committed to creating a workplace where everyone, regardless of gender, race, ethnicity, age, sexual orientation, disability, or any other characteristic, feels valued and empowered to contribute their unique perspectives and talents. Our inclusive hiring practices ensure that we attract, hire, and retain the best talent from all backgrounds. We strive to provide equal opportunities for all candidates and promote a culture of respect, fairness, and transparency. We are dedicated to continuously improving our processes and policies to eliminate biases and barriers, ensuring that every employee has the support and resources they need to thrive. MediCardis an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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