Hotel Front Desk Agent
Avia-K Inn
- Albay
- Permanent
- Full-time
- HIRING
- A hotel front desk agent is responsible for providing a welcoming and professional first impression to guests, handling their check-in and check-out procedures, and ensuring their stay is comfortable. Their job duties typically include:
- Guest Check-in/Check-out: Register guests, verify their information, assign rooms, and process payments. Check out departing guests and provide receipts.
- Customer Service: Respond to guest inquiries and requests, resolve any issues, and ensure satisfaction throughout their stay.
- Phone and Email Communication: Handle incoming calls, assist with reservations, provide hotel information, and relay messages for guests.
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