Credit Operations Unit Head

• Coordinate client onboarding with internal relationship & underwriting teams and senior credit approver
• Process new account opening, maintenance, and establishing/closure of credit limits
• Manage account opening documentation and credit files, including acquisition, filing, safekeeping & physical safety, access control, including signatory, KYB records, etc.,
• Review all credit documents, ensuring all necessary procedures, including accuracy of calculations & amounts, related to loan draw-downs, rollovers, repayments, interest rates, fees, and repayment schedules. Flag deficiencies for correction or rejection of credit proposal
• Ensure compliance related to syndicated loans managed by the company or by third parties
• Ensure completeness and correctness of loan records
• Ensure compliance with applicable anti-money laundering (AML) rules/ regulations
• Review any suspicious fraud identified and ensure appropriate escalation
• Any other related duties and responsibilities
• Coordinate settlement and disbursement of loans
• Coordinate client communication for customer credential validation
• Perform call-back to customers to verify customers instructions
• Confirm payments and receipts of cheque transactions
• Process inward and outward cheques clearing and inward and outward returned cheques, including contacting customers and bank for clarification
• Process monthly service charges for customers and dispatch account statements to clients
• Handle administrative matters such as ad-hoc reports, filing, and some improvement works and processes, etc.
• Coordinate data collection for monthly and quarterly monitoring of portfolio clients
• Ensure adherence to the turn-around times (TAT) mentioned in the SLAs and strive to improve the same
• Resolution of Customer complaints/ queries as per SLAs
• Vendor coordination, including processing payments to ensure adherence to the SLAs

Bossjob