Operations Supervisor - Document and Business Solutions (Cebu)

Cebu
Permanent
Full-time

6 days ago

Job Category: General Management & OpsJob Description:Join our team as an Operations Supervisor and take the next step in leading people, solving problems, and delivering an exceptional customer experience. You will oversee a team and ensure that all team/unit objectives and standards are consistently met. Successful candidates for this vital position are flexible problem-solvers who enjoy coaching employees to help customers resolve their questions and concerns.Job responsibilities

Manage costs in line with agreed budgets.
Manage outsourced print and mail activities
Support Business and client projects
Develop relationships with key contact and day to day internal clients.
Set and review local operating procedures within standard framework.
Perform management of direct reports including performance evaluations & corrective action, may be involved in some level of salary planning
Assign & set workflow priorities
Ensure that training and development for all staff is appropriate and effective

Have a working knowledge of production equipment in line with job specification.

Advise users and staff on the appropriate methods of production and provide technical support and advice where necessary
Manage any reasonable ad hoc duties as required by the Operation Manager

Required qualifications, skills and capabilities

Bachelor's degree or equivalent relevant work experience.
Minimum 3+ years people manager experience
Strong analytical experience
Strong stakeholder management
Strong attention to detail with excellent organizational, time management and planning skills

Proficiency in Microsoft Office applicationsSelf starter that can work independently with minimal supervisionPreferred qualifications, skills and capabilities:Previous experience in a print and mail backgroundLogistic backgroundAbout Us:JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JPMorgan Chase

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