Operations Supervisor

Cebu City, Cebu
Permanent
Full-time

17 days ago

Overall Role Purpose:Supervise (on a daily basis) a ground/area operations team on a rostered shift basis ensuring that shipments enter and exit the country in accordance with network procedures and transit time standards.Accountabilities:Customers

Maintain good working relationships
Co-ordination, discussion and communication

Service Center Manager

Assist to keep performance and meet target
Problem Shooting and Improvement
Carry out any task that is required by his or her superiors from time to time.

Vender (warehouse provider, suppliers)

Ensure all service they provided meet DHL’s requirement

Ground handling agents, Airlines, Freight Forwardes & agents

Ensure hand over processes of shipments and paperwork are normally operated

DHL Network

Special Request handling
Communication for daily working process

Local Country Operations staff

Daily working process review, discussion
People management

Ground/Area Operations staff at all levels

Daily working process review, discussion
People management

Ground/Area Operations Agents

Daily working process review, discussion
People management

Supervision of Operations

Organise appropriate shifts and manning levels to meet business requirements.
Ensure incoming shipments are recovered, “break bulked”, inspected and cleared in the quickest, most efficient manner possible.
Manage receipt and lodgement of outbound shipments from country operations to ensure timely departure and uplift.
Ensure accurate sorting and optimum loading of all inbound & outbound shipments.
Monitor ground handler and warehouse provider performance and complete all necessary reports.

Safely and Quality Assurance

Ensure safe working practices and environment within the shift.
Participate in quality policy and initiatives e.g. ISO.

Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;
2-3 years operations experience, preferably within transportation or logistics industry
Diploma (or equivalent)
Line Trainer certified
First Aid certified
IATA Dangerous Goods Acceptance Certification

Retirement Benefit Plans
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Bereavement/Family Leave
Life Insurance
Paid Vacation Leave
Maternity & Paternity Leave

Associate / Supervisor Supply Chain Logistics / Procurement 1 opening Bachelor's degree graduateOur culture and everyday life at DHL are defined and powered by two key things: our people and the values we share. These values have a crucial role to play in the continued success of our business. What’s more, they help make DHL an empowering and rewarding place to build your career and realize your potential, develop new skills, and make an impact. This is your future, delivered.WE DELIVER THE DIFFERENCEPurpose and innovation are at the heart of our business. We are fully aware that it’s our job to help you make a difference in somebody’s life. Not just the lives of our customers and colleagues, but to communities around the world too. We’re delivering that difference by changing the way we work through harnessing the latest technology, embracing digitalization, and focusing on sustainability. At DHL, driving market success also means driving positive change. This is something we are all very proud of. And if you join us, you will be too. WE CAREAnd that means everyone – in every team, at every level. So, what does it mean to care? We believe it means creating a friendly work environment, where an inclusive workforce with different skills, experiences, and viewpoints come together as one, work-oriented global team. Caring also means taking corporate social responsibility seriously and being committed to diversity, equity, and belonging. We share the same mindset, we celebrate the unique contribution everyone brings, and we respect one another.WE GROW TOGETHERWe never forget it’s our people who make us who we are. That’s why career development, where everyone can shine, matters to us. We provide a secure employment environment – giving our colleagues the time, freedom and a culture that encourages colleagues to think long-term by offering growth opportunities, professional training, and development programs in different areas of the business. We want you to build a rewarding, lifelong career with us.

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