Virtual Personal Assistant

  • Philippines
  • Permanent
  • Full-time
  • 1 hour ago
JOB OVERVIEWVirtual Personal Assistant - NO CHEWING ALLOWED!ABOUT US:
We are NO CHEWING ALLOWED! a retail chocolate Truffles brand based in NYC.1. Purpose of the Role
The Virtual Personal Assistant (VPA) serves as the direct right hand of the founder/manager, ensuring smooth day-to-day operations and supporting long-term projects. This role combines administrative support, data management, team communication, and proactive problem-solving. The assistant is expected to work independently, think critically, and contribute to both strategic planning and precise execution.?2. Hours & AvailabilityPeak Season (October-December)
  • Full daily availability, 6-10 hours per day.
  • Close alignment with the manager, including daily check-ins and high responsiveness.
Off-Season (January-September)
  • Approx. 6 hours per working day, but not every day (fixed days agreed in advance).
  • Weekly average: 6-8 hours.
  • Regular planning sessions plus independent task execution.
Working Hours
  • Must align with U.S. Eastern Time (EST).
  • For candidates in the Philippines, this will require graveyard shift.
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3. Core ResponsibilitiesAdministrative & Data Operations
  • Track and reconcile employee timesheets.
  • Collect and validate daily sales and finance data.
  • Ensure data consistency across systems (POS, e-commerce, workforce tools).
  • Maintain master spreadsheets with clear logs and version control.
Reporting & Documentation
  • Produce daily, weekly, and monthly reports.
  • Create decision-ready summaries for management.
  • Maintain a Company Playbook / SOP library, converting working practices into clear, standardized procedures.
Project Support
  • Conduct research (e.g., market trends, competitor reviews, vendor quotes).
  • Manage vendor comparisons and proposals.
  • Support operational and strategic projects (dashboards, analysis, process improvements).
Team Communication
  • Reach out to managers and employees to collect updates or clarify discrepancies.
  • Provide clear and concise updates back to leadership.
  • Log communications and ensure accountability.
Ad-Hoc & Personal Assistance
  • Assist with travel research and bookings.
  • Prepare presentations (PowerPoint/Keynote/Canva).
  • Handle flexible tasks as assigned.
?4. Tools & SystemsRequired
  • Excel (advanced functions, pivot tables, error checks).
  • Google Sheets (real-time collaboration, formatting, validation).
Preferred
  • Mac/Numbers.
  • PowerPoint / Keynote / Canva (for decks and visuals).
  • , Connecteam, or similar task/workforce platforms.
  • Comfort with automations and AI-assisted tools to connect systems and reduce manual work.
?5. Language & Communication
  • English: fluent, written and spoken (required).
  • Hebrew: nice to have but not required.
  • Must demonstrate excellent clarity in written communication (emails, reports, SOPs).
  • Polite, professional, and proactive in all team interactions.
?6. Key Qualities & Competencies
  • Initiative: able to anticipate needs, spot issues, and suggest improvements.
  • Independence: able to execute tasks from start to finish with minimal oversight.
  • Attention to Detail: ensures accuracy and consistency in data and reporting.
  • Structured Thinking: organizes information clearly and logically.
  • Adaptability: thrives during peak workload seasons and adjusts to shifting priorities.
  • Partner Mindset: contributes ideas and insights, while respecting final managerial decisions.
  • Strong Interpersonal Skills: communicates effectively with diverse tea mbers.
?7. Success Metrics (KPIs)
  • Reports delivered on time with minimal errors.
  • Master data sheets are consistently up-to-date and accurate.
  • SOPs are well-documented, standardized, and regularly updated.
  • Issues are identified early and escalated with proposed solutions.
  • Positive feedback from management on reliability and communication.
?8. Onboarding RoadmapWeek 1
  • Systems access and orientation.
  • Review of existing spreadsheets and reports.
  • Shadow manager on daily workflows (weather briefs, timesheet reconciliation, data ingestion).
  • Draft first SOP based on shadowed tasks.
Week 2
  • Run daily cycle independently, manager reviews outputs.
  • Build first Weekly Summary template.
  • Establish cadence of daily/weekly check-ins.
Week 3
  • Finalize SOP template and library structure.
  • Begin contributing to ongoing projects (research, analysis).
  • Propose at least one process improvement or automation.
?9. Confidentiality & Compliance
  • All company data is confidential and must be handled with discretion.
  • Files must be stored in company accounts (no personal devices or accounts).
  • Follow established naming conventions and version controls.
?10. Performance & Growth
  • Formal reviews at 30, 60, and 90 days.
  • Ongoing feedback culture - continuous small adjustments rather than rare, large reviews.
  • Growth opportunities:
  • Ownership of additional processes.
  • Leadership in documentation and SOP management.
  • Increased autonomy in research and project support.
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We are looking for someone to go long way together years ahead to join the No Chewing Allowed! family
with bonuses and perks in the horizon!
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HOW TO APPLY :
1. Send a CV + Introduction Video that start with "No Chewing Allowed!"
to the following email: email MUST include your first name followed by Applying for VPA role at NCA!
for example: Jhonny Applying for VPA role at NCA!
  • only email that following the above instructions will be considered as candidates
** Videos that won't follow the instructions above will be dismissedSKILL REQUIREMENT

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