
Mortgage Loan Processor
- Philippines
- Permanent
- Full-time
- Prepare lender submissions
- Interact with customers to obtain all required deal information
- Analyse financial statements and payslips
- Liaise with brokers to clarify scenarios to provide the best outcome for the clients
- Cross-reference lender policy to find solutions
- Conduct serviceability assessments with various lenders
- Review each loan to verify that all documentation is available, accurate, and
- Completed before preparing submissions to lenders
- Enter data into the CRM and produce lender compliance documents
- Email the home loan proposal and compliance documents to our clients for signing
- Prepare, package, and lodge home loan applications
- Action missing information and conditional approval lender requests
- Focus on obtaining lender unconditional approvals
- Assist clients in signing loan contracts
- Communicate with customers, buyers agents, and conveyancers to update them on the status of applications up until settlement
- Post-settlement tasks such as pricing and rate reviews
- Handling complex and/or urgent requests
- Admin tasks like email monitoring, chasing lenders for updates on applications and communicating with various lenders
- 1-5 years of experience in Mortgage Loan Processing
- Must have worked with Australian mortgage clients
- Experience handling end-to-end loan processing: servicing, borrowing capacity, credit assessment, deal workshopping, lodgement through settlement.
- Experience across different loan types (PAYG, Self-Employed, SMSF- nice to have but not mandatory)
- Experience in using mortgage loan processing system (i.e Quickli, AFG Flex, or BrokerEngine)
- Good English communication skills (verbal & written)
- Must Have a stable internet connection and a back-up
- Should be processing at least 10 loans per month
- Preferably female (but open to considering male candidates)
- Ideal age is around late 20s' to early 30s.
- Ability to work independently but also coordinate effectively with brokers and clients
- Must be reliable, organized, and able to meet deadlines in a fast-paced environment
- Must be in good health and able to sustain focus and productivity