Responsibilities: Oversee the bakery shop operation, ensuring smooth and efficient production according to company policies. Adhere to various safety, service, hygiene, and environmental regulations. Act professionally and courteously with guests and crew. Lead, coach, and evaluate bakery shop team members. Manage bread production, quality, and presentation for daily menus. Control food costs and minimize waste through production forecasts. Supervise bread display in buffets. Uphold US Public Health regulations in food preparation and sanitation. Maintain the bakery shop and equipment properly. Ensure readiness for US Public Health inspections. Order and receive necessary supplies from the main stores. Ensure recipes and yields comply with company standards. Complete daily consumption reports. Enforce proper uniform and hygiene standards for bakery staff. Understand time and attendance procedures and work schedules. Assist guests and crew members with inquiries. Attend meetings, training, and other work-related activities. Manage daily production recaps. Coach and train Cook Baker. Perform additional duties as assigned. Qualifications: Minimum 3-4 years experience as a Head Baker/CDP Baker in an upscale establishment (cruise ship experience preferred). Culinary school degree required. Strong leadership, communication, problem-solving, and interpersonal skills. Excellent customer service, teamwork, and conflict-resolution skills. Knowledge of personalized service principles and techniques. Strong planning, coaching, organizing, and staff management skills. Basic computer software skills. Understanding of basic accounting principles. Ability to write reports and maintain positive relationships with superiors. Overall, this seems like a demanding and responsible position requiring strong leadership, organizational, and communication skills. If you have the necessary experience and qualifications and are comfortable working in a fast-paced, multicultural environment, then this opportunity might be a good fit for you. Do you have any specific questions about the position or your suitability for it We'd be happy to help in any way we can.
