Appointment Setter

• Contact leads provided through city-issued permit data (homeowners, contractors, architects).
• Reach the decision-maker and explain the potential savings (50%-60%) on permitting fees.
• Determine whether the permit has already been paid:

• If paid: Request an image of the receipt.
• If unpaid: Request an itemized list from the architect displaying the fees.
• Use company-provided email, canned responses, and PDFs for professional outreach.
• Log outreach activities, responses, and follow-ups in shared Google documents.
• Coordinate with the internal team to ensure leads are nurtured and appointments are properly set.
• Maintain professionalism and ensure a positive client experience on every call.

• Proven experience as an Appointment Setter, Telemarketer, or similar role.
• Excellent communication and interpersonal skills, with confidence in speaking to homeowners, contractors, and architects.
• Strong organizational skills with high attention to detail.
• Tech-savvy and comfortable using Google Docs and email for outreach and tracking.
• Familiarity with CRM tools or phone/text systems.
• Self-motivated, results-driven, and able to manage outreach independently.
• Background in construction, permitting, or real estate is a plus.

Revaya