Transcom is looking for talented individuals like you to join our awesome team! Be the next Course Developer (Instructional Designer) for our Transcom Pasig site. Join our Transcom Family as a Course Developer (Instructional Designer) ! The Course Developer (Instructional Designer) will be responsible for designing and developing instructor-led and interactive online courses with multimedia content and gamified elements using the tools available. S/he works closely with other content developers to create high-quality training materials that are both targeted and engaging. S/he ensures that training programs are designed to optimize knowledge retention and job transfe r. Content Design and Developm ent Determines and recommends the most appropriate training strategy and selects the appropriate media to be u sed Conducts project scoping and training needs analysis to identify knowledge, skill, or attitude gaps that can be addressed by traini ng. Identifies and writes business, performance, and learning objectiv es. Designs the instructor-led and online training programs based on the identified objectives. This includes mapping out the content outline as well as determining the soundest instructional methodologies to empl oy. Conducts extensive research and synthesizes information from various source s. Works closely with the subject matter experts (SMEs) to ensure accuracy of conte nt. Develops facilitator's guides, participant's guide, job aids, PowerPoint presentation and other training materials needed for instructor-led cours es. Designs and develops objective tests and skill tes ts. Plans and executes training evaluation methods to measure job transf er. Initiates and participates in review sessions with the Content Development Manager and the clie nt. Revises the training program based on feedback and recommendatio ns. Conducts train-the-trainer sessions to ensure consistency of training methodologi es. Facilitates training sessions as need ed. eLearning Develop ment Develops highly-interactive and gamified elearning courses for desktops and mobile devices that meet the latest instructional design concepts and standa rds. Develops the storyboard that will be the basis for the elearning protot ype. Design the look-and-feel, user interface, and learner interactions of elearning cour ses. Creates animations, navigation schemes and multimedia cont ent. Conducts user acceptability te sts. Publishes online courses using the SCORM (Sharable Content Object Reference Model) and Non-SCORM stand ard. Administrative tasks that include productivity trackers, end of week reports, project status updates, and other administrative tasks that ensure the smooth flow of operations in content developm ent. Attend meetings for organizational updates and trainings that management deems as necess ary. What we are looking for:To be successful in this role you must Educational Backg round: Bachelor's Degree, preferably in Education or Psyc hology Certifications in Training, Instructional Design, and Using Web Based Training Tools (Pref erred) Work Expe rience: At least 2 years experience in designing and developing learning materials preferably in a BPO setting Have managed related tasks and projects in a Training context Skills Requ irement: Excellent written and verbal communicatio n skills Proficient in MS Office 2007 or later Proficient in eLearning authoring tools such as Adobe Captivate and Articulate S toryline Working experience with an LMS p referred Knowledge of image manipulation and audio-video editing p referred Other Qualif ications: Must have a professional portfolio of publi shed work Must be familiar with the latest trends and research in learning and development and instruction al design Flexible, could adapt to changes in plans rapidly and effectively. Has high attention to detail, can easily adjust to immediate plan modif ications. Open to feedback and criticism Sensitive to deadlines and must be willing to work long hours and commit to deli very time Should have a strong desire to be part of a fast-paced, results-oriented culture. What&aposs in i t for YOU!Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are providing these employee benefits, which you&aposll be able to utilize once you join our team !Day 1 HMOMeal & Transportation Allowance*Ric e Subsidy*Clothing Allowance*24/7 T eleconsultFree Psychologist Co nsultationIn-house & Onlin e PharmacyScholarsh ip ProgramRetir ement FundFree Meal & Medicine (through Transcom's Tap Car d Rewards)Loyalty IncentivesAccidental & Life InsuranceFree Shutt le Service*Note: Applicable to Level 1 & 2 posit ions only. What Life at Transc om is like!At Transcom, we're relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can g o together. We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us. Show more Show less