Part-Time Customer Service Agent for a Bonsai Workshop Company (Non-Voice)

LTVplus

  • Metro Manila
  • Permanent
  • Part-time
  • 9 days ago
  • Reach out to Ben and regional director through Slack with cellphone numbers
20 - 30 tickets typically handled If this sounds like you, then you're just who we're looking for to join our remote LTVplus squad!🌟 Who We Are: LTVplus - Your Global Remote Team
At LTVplus, we're all about delivering WOW-worthy customer experiences for brands worldwide. We're a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.📋 When you join LTVplus Your Mission will be to:
  • Handle customer inquiries across email, chat, and social media like a pro.
  • Be the voice of the brand, providing personalized and top-notch support.
  • Collaborate with our awesome team to boost customer satisfaction and share insights.
  • Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
  • Adapt to different client needs - because every day is a new adventure!
🖥️ Tech Checklist - Gotta Have It!
  • A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
  • Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
  • A quiet, cozy workspace to handle calls and chats like a pro.

LTVplus