Job Description: Job Description Client Account Management: Oversee and manage client relationships, ensuring their needs are met and helping to identify opportunities for growth and client satisfaction. Organic Sales Growth: Identify and capitalize on opportunities for organic account growth, working to exceed revenue goals and client expectations. Client Communication: Serve as a point of contact for clients, maintaining strong, effective communication and actively listening to client needs. Communication Skills: Strong communication skills with the ability to actively listen, understand client goals, and convey ideas clearly to clients and team members. Problem-Solving: Address client concerns with a proactive approach, finding solutions or escalating issues as needed. Learning Digital Marketing: Familiarity with or a desire to learn about digital marketing, technology, and analytics, and how they can help clients achieve their business goals. Time Management: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Client Retention: Focus on building and maintaining positive relationships with clients, contributing to retention and growth. Client Time Zone Support: Readily available during client time zone(s) and provide support accordingly. Client Advocacy: Act as a liaison between clients and upper management, ensuring client needs and concerns are effectively communicated and addressed. Digital Marketing and Analytics Expertise: Apply your understanding of digital marketing and analytics to help clients achieve their business objectives and maximize ROI. Measures of Success Business Retention Organic growth Client satisfaction Job Qualifications: Bachelor's degree in marketing, advertising, communications, business, or a related field. 2-4 years of experience in client services/account management with broad knowledge of digital marketing, media strategy, or a related field. Familiarity with Google platforms (Google Ads, Analytics), and digital marketing tactics. Experience supporting client accounts, with an understanding of how to contribute to account growth. Ability to assist in managing budgets, meeting deadlines, and coordinating projects. Experience working with international clients or teams is a plus and cross functional internal teams Strong verbal and written communication skills, with the ability to create clear and professional documents and presentations. Ability to collaborate and share knowledge with team members while actively seeking out information to improve personal skills. Team-oriented with a positive, no-ego approach. Analytically minded, specifically comfortable with data, understanding data analytics for multi-purpose results analysis and recommendations Excellent Word, Excel, and Proposal development skills Willingness to travel occasionally within North America and internationally, as required Location: DGS Philippines - Makati City - AO United Life Building Brand: Cardinal Path Time Type: Full time Contract Type: Permanent Show more Show less