Human Resources Generalist

• Serve as the first point of contact for clinic staff (medical assistants, clinicians) when they have questions about schedules, time off, or pay
• Coordinate shift coverage during PTO, sick leave, or call-offs
• Log and enter PTO, track attendance, and manage staff schedules
• Prepare and submit payroll data through our PEO platform (biweekly)
• Assist on-site staff in tracking and ordering of office and medical supplies for each location
• Escalate complex or sensitive HR issues (e.g., disciplinary action, policy disputes) to PEO for assistance, while including leadership

• Track key client renewal dates and prepare employer reports

• Assist with job postings and interview scheduling
• Respond to routine internal or patient-facing questions
• Help document and maintain internal SOPs
• Be accessible via phone, email and text during EST business hours

• Excellent spoken and written English
• Must have experience supporting U.S.-based companies in healthcare or operations
• Highly organized, detail-oriented, and proactive in identifying and solving problems
• Strong interpersonal skills and ability to manage internal team dynamics professionally
• Proficient with Google Workspace, Canva, and basic CRM tools, healthcare records and billing software

Staff4Me