
Senior Executive Assistant
- Philippines
- Permanent
- Full-time
- Own executive email and calendar: triage/prioritize inboxes, draft responses, schedule meetings across time zones, and prepare agendas and briefs.
- Drive follow-through: track action items, send proactive reminders, and close loops with internal teams, clients, and vendors.
- Meeting ops: coordinate stakeholder calls (Teams/Zoom), capture notes, and convert into clear tasks with owners and due dates.
- Document & deck prep: create memos, executive updates, and slide materials for client reviews and internal operations.
- Light project coordination: support timelines and task boards for benefits initiatives (e.g., ACA compliance cycles, wage parity reporting, pharmacy analytics deliverables, and open enrollment collateral).
- Data/admin support: help gather reports from benefits portals, maintain trackers (e.g., FSAs/HRAs/HSAs, Flex/spend accounts), and liaise with customer support as needed.
- Communication: draft crisp, member-centric messages; record/send WhatsApp voice notes when faster than typing; escalate issues with context and options.
- Process improvement: spot bottlenecks, suggest simple SOPs/templates, and help standardize recurring workflows.
- Discretion & compliance: safeguard confidential information and align communications with healthcare benefits policies and timelines (e.g., ACA).
- 3+ years as an Executive Assistant, Chief of Staff assistant, or Operations Coordinator supporting senior leaders.
- Exceptional written and spoken English; fast, concise drafting and note-taking.
- Elite inbox/calendar skills (priority triage, time-boxing, back-planning for deadlines).
- Habitually proactive with reminders, follow-ups, and status nudges.
- Comfortable using WhatsApp voice notes in a professional context.
- High discretion with sensitive data; strong judgment, reliability, and urgency.
- Proficiency with Microsoft 365/Google Workspace, Zoom/Teams, and task tools (e.g., Asana, Trello, ClickUp).
- Familiarity with self-funded health plans, wage parity/prevailing wage benefits, and ACA reporting cycles.
- Understanding of pre-tax benefit accounts (FSAs/HRAs/HSAs) and participant/benefits portals.
- Exposure to pharmacy benefit analytics or shared-savings programs.
- Opportunities for growth and advancement
- Competitive compensation package, including Maxicare HMO
- Full-time, EST, Remote