Key Account Manager

• Build and nurture long-term relationships with assigned key accounts in the building automation sector.
• Understand client needs, objectives, and pain points to propose customized solutions that align with our products and services.
• Drive the attainment of revenue targets and sales goals for assigned key accounts.
• Identify opportunities for upselling, cross-selling, and introducing new building automation solutions.
• Develop and execute comprehensive account strategies to enhance client satisfaction and retention.
• Collaborate with cross-functional teams to provide holistic solutions that address client requirements.
• Demonstrate a deep understanding of building automation systems, controls, and IoT technologies.
• Communicate technical concepts effectively to clients, aligning solutions with their specific needs.
• Lead contract negotiations, ensuring terms are favorable for both clients and the company.
• Oversee contract renewals and modifications to sustain long-term partnerships.
• Stay updated with trends and advancements in building automation, smart technologies, and energy efficiency.
• Utilize industry insights to provide valuable feedback for product development and improvements.
• Serve as the primary point of contact for key clients, promptly addressing inquiries and resolving issues.
• Collaborate internally with sales, technical, and support teams to ensure seamless client experiences.
• Monitor and report key account metrics, sales performance, and progress against targets.
• Provide regular updates to management on account status, challenges, and growth opportunities.
• Ensure outstanding customer satisfaction by delivering timely responses and exceptional service.
• Proactively manage concerns or escalations to maintain positive and productive client relationships.

• Bachelor's degree in Business Administration, Electronic Communication Engineering, Electronics Engineering, Electrical Engineering, or a related field (Master's preferred).
• A minimum of 7 years of experience as a Key Account Manager or in a similar client-facing role within the building automation industry.
• Profound knowledge of building automation systems, controls, and related technologies.
• Proven ability to achieve or exceed revenue targets and drive business expansion.
• Strategic thinker with the capability to identify growth opportunities.
• Familiarity with CRM software, technical documentation, and Microsoft Office Suite.
• Strong analytical and problem-solving abilities.
• Ability to work independently, manage priorities, and meet deadlines.
• Willingness to travel as required to engage with key clients.
• You have at least 1 year of experience in an Account Management / Sales Development Representative role, ideally within the Electronics, and IT Services industry.
• You have a proven track record of meeting/exceeding your targets.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You possess excellent communication and business-facing skills, are organized and able to multi-task effectively.
• You possess strong analytical skills and are comfortable dealing with numerical data
• You pay strong attention to detail and deliver work that is of a high standard
• You are highly goal driven and work well in fast paced environments

• Opportunity to make a positive impact
• Leadership Role
• Fantastic work culture

AscentPRO