Administration Officer (SBR0002)
- Makati City, Metro Manila
- Permanent
- Full-time
Location: Full Time Onsite, first 3 months (5 days a week); Possibility of Hybrid AfterAbout Us:
At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.Our Impact:
Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.Role OverviewThe Administration Officer role provides essential operational and administrative support to ensure the smooth running of our recruitment business.The position involves managing documentation, compliance, invoicing support, and office administration.This is an excellent opportunity for someone who thrives in a fast-paced, professional services environment and wants to play a key role in supporting a growing recruitment firm.Key ResponsibilitiesCompliance, BI Checking & Record-Keeping
- Conduct and coordinate background investigation and ensure timely processing of pre-employment compliance requirements.
- Maintain accurate candidate and contractor records in line with Fair Work and company policies.
- Assist with contract management, agreements, and compliance registers.
- Manage sensitive documents such as police checks, right-to-work verifications, and company policies.
- Support audit and compliance processes when required.
- Provide day-to-day administrative support to the recruitment and leadership teams.
- Manage correspondence, incoming calls, and email enquiries.
- Maintain accurate filing systems and document management on cloud platforms (e.g., OneDrive, SharePoint, Google Drive).
- Prepare reports, presentations, and business documents as required.
- Assist with onboarding new internal staff, ensuring compliance with policies and procedures.
- Update and maintain the CRM/recruitment system with accurate client and candidate data.
- Generate business and compliance reports as requested.
- Liaise with IT and system providers to resolve access or functionality issues.
- Bachelor's Degree in Office Administration, Human Resources, or related field
- 1-2 years of experience in an administration, office support, or operations role (professional services or recruitment industry preferred).
- Proficiency in Microsoft Office Suite and/or Google Workspace.
- Experience using CRM systems, HRIS, or recruitment databases (advantageous).
- Exposure to BI/background checks.
- Strong written and verbal communication skills.
- High level of accuracy and attention to detail.
- Ability to manage multiple tasks in a fast-paced environment.