US Clinic Coordinator - Spanish Speaking (Remote)

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  • Davao del Sur
  • Permanent
  • Full-time
  • 3 days ago
Description:Overview:Snapscale is seeking for a US Clinic Coordinator – Spanish Speaking who can work remotely to support a US - based healthcare practice by communicating with Spanish-speaking patients. This is a remote role where you will handle appointment scheduling and follow-ups, inbound and outbound calls, insurance verification, and patient record management using EMR systems. The role requires strong communication skills, attention to detail, and a compassionate, patient-centered approach.Perks:
  • Health Maintenance Organization (HMO)
  • Competitive pay
  • Government-mandated benefits
  • 13th month pay
  • Night differential pay
  • Internet allowance
  • Perfect attendance bonus
  • Yearly salary increase
  • Opportunities for career growth and development
Requirements:
  • Proficient in both written and spoken Spanish and English
  • Minimum 6 months BPO experience in a Spanish bilingual account (required)
  • Healthcare account experience in a BPO setting is a plus
  • Experience working with U.S. clinics or hospitals is preferred
  • Familiarity with EMR/EHR systems, insurance verification, patient scheduling, and inbound/outbound calling
  • Strong communication and interpersonal skills with empathy for patient concerns
  • Highly organized, detail-oriented, and reliable
  • Must have a stable internet connection and a quiet remote work environment

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