Customer Service Agent
Sutherland View all jobs
- Albay
- Permanent
- Full-time
- As a Customer Service Associate for our Travel Reviews and Bookings account in Legazpi, and you'll be assisting customers with purchases and renewals, manage cancellations and refunds, and handle amendments and changes to bookings. You'll also provide booking confirmations and help customers navigate the "Reserve Now, Pay Later" options.
- Provide clear and professional answers to various questions regarding Travel inquiries;
- Meet all productivity and quality requirements and guidelines;
- Model and work by the company's core values; and
- Achieve and maintain required metrics and goals.
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