Customer Service Agent

Albay
Permanent
Full-time

1 month ago

Whats the day-to-day vibe like in this role?As a Customer Service Associate for our Global Hotels and Resorts Program in Legazpi, and you'll be managing room reservations, handle cancellations and modifications, and assist with account management, including inquiries. You'll also address stay complaints and compensation requests, ensuring every guest feels valued and supported.What youll bring to the table:

Provide clear and professional answers to various questions regarding Travel inquiries;
Meet all productivity and quality requirements and guidelines;
Model and work by the company's core values; and
Achieve and maintain required metrics and goals.

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