Data Entry Specialist - Financial Account

ISTA Solutions

  • Makati City, Metro Manila
  • Permanent
  • Full-time
  • 14 days ago
  • Apply easily
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!Account Specific Roles and ResponsibilitiesLoan Processing & Data Entry
  • Process loan applications using the customer-specific tool
  • Ensure all loan-related data is entered accurately and promptly in client systems, with strong attention to detail due to the financial nature of the work
Documentation & System Updates
  • Maintain thorough and up-to-date records of each loan transaction in the client’s tools and systems
  • Ensure all communications and actions are documented immediately and correctly
Email & Coordination
  • Respond to all emails from clients and stakeholders in a timely and professional manner
  • Collaborate closely with team members, clients, and external partners to ensure smooth loan processing
Requirements
  • At least 1 year of BPO work experience
  • Financial background is a plus
  • Excellent verbal & written English skills
  • Has email support experience
  • Amenable working onsite in Makati
  • Willing to work night shift
BenefitsWhat Can We Offer You?
  • Competitive salary and benefits
  • Health Insurance with free dependents
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills
Our Commitment to You
  • Stong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all-inclusive environment where everyone thrives

ISTA Solutions