Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will typically include collaborating with team members to troubleshoot problems, analyzing system performance, and implementing solutions to enhance system reliability and efficiency. You will also have the opportunity to contribute to discussions aimed at improving processes and systems, ensuring that the services provided meet the highest standards of quality and effectiveness. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Analyze system performance and identify areas for improvement. - Collaborate with cross-functional teams to ensure seamless integration of systems. - Document processes and solutions for future reference and training purposes. - Provide training and support to team members and stakeholders as needed. Professional & Technical Skills: - Required Skill: Expert proficiency in Netapp Storage Area Network (SAN) Administration. - Strong understanding of storage management principles and best practices. - Experience with troubleshooting and resolving SAN-related issues. - Familiarity with backup and recovery solutions for SAN environments. - Knowledge of performance tuning and optimization techniques for storage systems. Additional Information: - The candidate should have minimum 2 years of experience in Netapp Storage Area Network (SAN) Administration. - This position is based at our Manila office. - A relevant degree or certification in a related field is required. Minimum 2 year(s) of experience is required Show more Show less