Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will typically include collaborating with team members to troubleshoot problems, providing solutions, and ensuring the smooth operation of software applications. You will also have the opportunity to contribute to discussions aimed at improving processes and enhancing service delivery. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and procedures to enhance team knowledge. - Provide training and support to team members and end-users as needed. - Monitor system performance and identify areas for improvement. - Engage with stakeholders to gather requirements and feedback for system enhancements. Professional & Technical Skills: - Required Skill: Expert proficiency in Google Workspace. - Strong understanding of cloud-based applications and their integration. - Experience with troubleshooting and resolving application issues. - Familiarity with user support and training methodologies. - Additional Good To Have Skills: Experience with scripting languages for automation. Additional Information: - The candidate should have minimum 2 years of experience in Google Workspace. - This position is based at our Manila office. Minimum 2 year(s) of experience is required Show more Show less