Admin Support Specialist

Philippines
Permanent
Full-time

13 days ago

** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT." PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"JOB INFOJob TitleAdmin Support SpecialistJobIDBRENICIndustryHospitalityLocationPHStatusFull TimeWork ScheduleMonday - Friday, 9:00AM - 06:00PM EDTPay rate$ 800 - $900 / monthTarget StartASAPJOB DETAILSAbout the Client: The Client is a premier innovator in luxury glassware and drinkware for the hospitality industry, blending timeless craftsmanship with modern design to elevate guest experiences. With a robust network of over 25 showrooms across North America, they offer clients the opportunity to explore their elegant, high-quality collections firsthand. Committed to environmental stewardship, The Client prioritizes sustainability through the use of recyclable materials and durable, eco-conscious manufacturing methodsAbout the Role: The Admin Support Specialist will provide back-end support to sales, operations, and customer service teams. The role involves handling data entry, reporting, order and quote management, website updates, and CRM/ERP system tasks. This position requires a proactive individual with strong English communication skills and the ability to work independently while maintaining accuracy andKey Responsibilities

Provide administrative support across multiple departments and personnel.
Manage order entry, quotes, invoicing, and customer follow-up.
Input, update, and manage data within the NetSuite ERP system and other platforms.
Run, prepare, and distribute reports from ERP and industry databases.
Support the sales team with customer inquiries, quotes, and lead follow-up.
Assist customer service functions, including verifying email filtering.
Perform data entry and collection for various projects.
Assist with website updates such as product info, descriptions, and pricing (training provided).
Manage and maintain accurate data on industry platforms like AutoQuotes.
Participate regularly in video and audio web meetings.
Collaborate with internal teams to improve lead conversion and customer engagement.
Maintain a high level of accuracy and professionalism in all tasks.
Provide support for future digital and email marketing initiatives as the role evolves.

Qualifications

Minimum 3 years of administrative or similar professional experience (5+ years preferred).
High English proficiency (verbal and written) with a professional demeanor.
Strong technical proficiency with ERP/CRM systems; NetSuite experience preferred.
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
Tech-savvy and comfortable with databases, reporting, and web-based platforms.
Strong organizational skills, accuracy, and attention to detail.
Ability to work independently, manage priorities, and support multiple departments.
Strong communication and collaboration skills.
Trainable and adaptable to company-specific tools and processes.

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