DUTIES AND RESPONSIBILITIES: Responsible for driving the success of Data Analytics and Intelligence in developing internal capabilities for long term strategic use. Leads the team to translate social listening tools and dashboard to draw useful insights and actionable interpretation, approaches and solutions. Leads the team to translate media monitoring tools and dashboard to analyze effectiveness of media use, media buys, sponsorships, influencers and key opinion leaders. Identify opportunities for the application of media analytics for the use of the business. Provides insights for creation of PR, Advocacy and other communications programs and ensure relevancy to desired target market. Responsible for sharing vital information and intelligence on corporate communications for decision making Ensure frequent updating of models and tools. Integrates research and best practices and draw appropriate solutions Ensures talent development and career growth Develop business relationships with internal and external data and analytics partners for benchmarking and draw best practices Job Qualifications: At least 7 years of experience in data analytics and market in management capacity 3 years of experience in telco industry is preferred Google Data Analytics Professional Certificate: This program provides foundational skills in data analysis, including data cleaning, visualization, and reporting. Certified Analytics Professional (CAP): This certification demonstrates proficiency in analytics and the ability to derive insights from data across various domains. Data Analytics: Proficiency in data analysis tools and techniques to gather, interpret, and formulate actionable insights from social listening and media monitoring. Crisis Management: Knowledge of crisis communication strategies and protocols to effectively report and manage potential issues. Media Measurement Tools: Familiarity with tools for measuring media effectiveness, including metrics for reach, engagement, and ROI evaluation. Training and Development: Experience in designing and conducting training programs focused on data analytics and team development. Technology Proficiency: Skills in evaluating and updating analytics models and tools to ensure they are current and effective Show more Show less