Who we are: eFlexervices is a BPO company with a legacy spanning 23 years. We&aposve honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we&aposre not just a BPO company - we&aposre your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We&aposre not just investing in our work; we&aposre investing in people, optimizing performance, and maximizing efficiency. We are all about exceptional quality and unwavering trust. What we are looking for: Are you ready to take your expertise to the next level At eFlexervices, we&aposre not just hiring a Travel Agent (Back-Office Support) - we&aposre empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters. As a Travel Agent, you'll play a key role in creating detailed travel proposals and itineraries, managing communications with global B2B clients, and ensuring smooth operations behind the scenes. Your work will directly contribute to the success of an inbound tourism business that welcomes visitors to Canada and builds lasting relationships with international travel agencies. What you'll be doing: Creating detailed proposals and travel itineraries for inbound tourism clients Communicating professionally via email with global B2B clients (travel agencies) Collaborating with the team to ensure smooth workflow and accurate delivery of services Using project management or ticketing tools to manage tasks and deadlines Providing flexible support during busy tourism seasons Qualifications and Requirements: Previous experience in the travel industry (e.g., tour companies, airlines, or similar) is strongly preferred Strong written communication skills in English Familiarity with itinerary building and general travel workflows Ability to quickly learn new tourism products Self-motivated and able to work independently, with some overlapping hours for communication and direction Proficiency in creating visually appealing proposals is a plus Experience with project management or ticketing systems is an advantage Adaptability to work with clients from multiple time zones Benefits and Perks: At eFlex, we&aposre not just a workplace - we&aposre a community of playmakers, committed to fostering growth, learning, and personal connections. Here&aposs what&aposs in store for you: Living Our Values: We don&apost just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace. Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements. Flexible Work Options: Work your way! If you&aposre outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds. Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance. Pathways to Success: Your journey with us is brimming with growth opportunities. We&aposre dedicated to nurturing your career and supporting your rise through the ranks. Ready to embark on an enriching journey Join the eFlex family and experience a workplace that values your individuality and success. Let&aposs thrive together! Show more Show less