Trainer - Ecommerce (Cebu) | Onsite
- Cebu
- Permanent
- Full-time
- Finished at least 2 years in college without back subject/s
- Minimum 1 year exp as Trainer
- Preferred: Retail background, but can be a trainer for any customer service accounts
- Good communication skills
- Will do a demo based on any customer service approach
- Training Needs Assessment: Identify skill gaps and training requirements through surveys, interviews, and performance analysis.
- Curriculum Development: Design and develop training programs, including materials, presentations, and online resources, tailored to different departments and skill levels.
- Training Delivery: Conduct training sessions, workshops, and seminars using various methods like lectures, interactive activities, and simulations.
- Evaluation and Improvement: Assess the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments.