Payroll Tax Analyst

• Respond to and resolve our customers' inquiries via our CRM tool as outlined by our team’s guidelines.
• Assess customer health using our team’s defined process to ensure we mitigate any risk to our business.
• Employee Tax Payroll Accuracy: Review and thoroughly audit payroll commits to ensure employees are taxed appropriately.
• Payroll Tax Adjustments: Partner with customers and internal payroll teams to process payroll tax adjustments accurately.
• Wage X Rate Audit: Conduct monthly audits to ensure customers' wages and rates are accurate.
• Pre-funding Requests for Tax Agencies: Assist customers with timely and accurate pre-funding requests for stock transactions.
• Monthly and Annual W-4 Form Exemptions: Review W-4 Form exemptions monthly to perform reasonability checks for customers' employees.
• Tax and Compliance Changes: Stay up-to-date on tax and compliance changes and work with customers to ensure alignment.
• Quarter/Year-End Balancing: Perform quarterly and year-end audits to balance customers' and employees’ taxes, preventing W-2Cs.
• Tax Code Fallouts: Review tax code fallouts weekly, work with customers to register accounts with applicable agencies, and reconcile any withheld deposits.
• Amendment Requests: Work with customers and internal partners to process amendments promptly.
• W-2/W-2C Forms: Collaborate with customers and internal teams to ensure W-2Cs are processed timely.
• Lock-in Letters: Process IRS Form 2808 (Lock-in Letters) promptly to ensure compliance with IRS specifications for withholding allowances.

• Experience: 3+ years required, 5+ years preferred in payroll tax, human resources, or payroll administration in a large, high-volume, multi-state environment.
• Education: A high school diploma or GED is required. A bachelor’s degree in business, tax, human resources, or equivalent experience is desired.
• Certifications: FPC or CPP certification required or commitment to obtain within two years of employment.
• Skills: Excellent written and verbal communication skills, strong organizational skills, attention to detail, time management skills, strong customer focus, analytical and problem-solving abilities, and the ability to work individually and in a team environment.
• Knowledge: Demonstrated proficiency in auditing techniques or principles, detailed understanding of payroll and tax compliance, and knowledge of applying employee state and local taxation based on regulatory requirements.

Ceridian