Manager - Implementation

• Develops and executes transition plans, timelines, and milestones.
• Ensures a smooth transfer of knowledge, processes, and responsibilities from existing to new operational teams.
• Identifies potential risks and implement mitigation strategies.
• Tracks progress and report transition status to stakeholders.

• Collaborates with internal and external stakeholders, including clients, leadership, and operational teams.
• Conducts regular meetings and updates to align on transition progress and expectations.
• Addresses concerns and ensure seamless communication between teams.

• Documents workflows, policies, and procedures for new or transitioned processes.
• Ensures effective knowledge transfer through training sessions, workshops, and manuals.
• Supports teams in adapting to new ways of working and resolving operational challenges.

• Proactively identifies transition risks and develops contingency plans.
• Monitors key performance indicators (KPIs) to measure transition success.
• Troubleshoots issues that arise during transition and provide quick resolutions.

• Analyzes post-transition performance and identifies areas for improvement.
• Gathers feedback from stakeholders to refine transition methodologies.
• Implements best practices and lessons learned for future transitions

• Transition planning and execution. Defines clear transition timelines, milestones, and deliverables
• Stakeholder management. Collaborates with internal and external stakeholders, including leadership, clients, and cross-functional teams. Communicates transition plans, progress, and risks effectively. Manages expectations and ensure stakeholder buy-in.
• Risk and issue management. Identifies potential risks and implement mitigation strategies. Resolves challenges that arise during the transition process. Monitors and tracks key performance indicators (KPIs) to measure transition success.
• Knowledge transfer and training. Ensures proper documentation of processes and workflows. Facilitates training and knowledge transfer sessions for teams. Supports employees in adapting to new roles, tools, or structures.
• Cost and resource management. Ensures transitions are executed within the approved budget. Optimizes resource allocation to maintain efficiency and cost-effectiveness. Monitors financial impacts and report cost variances as necessary.
• Compliance and governance. Ensures all transition activities adhere to company policies, industry regulations, and contractual obligations. Maintains transparency and accountability throughout the transition process.
• Continuous improvement and post-transition support. Conducts post-transition evaluations to assess performance and identify improvement areas. Gathers feedback from stakeholders to refine transition methodologies. Implements best practices for future transitions.

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• At least 3 years of experience in warehouse, distribution and/or transportation management, or at least 3 years in transition management, project management, or a similar role.
• Strong project management and organizational skills.
• Excellent communication and stakeholder management abilities.
• Problem-solving and risk management expertise.
• Ability to work under pressure and manage multiple transitions simultaneously.
• Proficiency in MS Office, project management tools (e.g. MS Project).
• Knowledge of ITIL, Six Sigma, or change management frameworks (preferred).

Maersk