Virtual Assistant (Data & Process Support) for Dental Practice

Metro Manila
Permanent
Full-time

9 days ago

We are seeking a proactive, tech-savvy Virtual Assistant to support the operations of a growing dental practice. The ideal candidate will have strong experience in organizing business processes, extracting and analyzing operational data, and assisting in the creation of clear SOPs (Standard Operating Procedures). While experience with AI automation tools like Make.com and ChatGPT is a plus, the core of this role is about supporting the business with reporting, systematization, and dependable execution.This is a remote position, ideal for someone detail-oriented, resourceful, and self-managing, who can take initiative and help reduce the load on a busy executive team.Work Schedule:

Part time preferred (full time considered)
Overlap with Eastern Standard Time (EST) hours required

Responsibilities:

Extract and organize reports from dental practice management systems
Organize reports into google sheets and help with weekly report extractions.
Analyze attendance, performance, and HR-related data (e.g. lateness/absence reports)
Create SOPs and process documentation for recurring operations
Assist with internal operations like updating employee handbooks, deploying forms, and sending follow-ups
Format data into readable formats (e.g. Google Sheets with charts or pivot tables)
Provide general virtual assistance, including:

Support basic tech-related tasks like setting up cloud storage or shared folders

(Optional but ideal) Assist in building or maintaining simple Make.com or ChatGPT-based automations

Other data related tasks as needed and assigned by management.

Maintaining strict confidentiality especially related to US Healthcare laws.

Qualifications:

Bachelor’s degree or equivalent experience in Business, IT, Engineering, or related field
Strong working knowledge of Google Sheets and general data handling
Excellent organizational, analytical, and communication skills
Proactive mindset with the ability to anticipate needs and improve existing processes
Experience creating SOPs, reports, and documentation for operations
(Preferred) Familiarity with AI tools (e.g. Make.com, Zapier, ChatGPT)
(Preferred) Background working with US-based teams or healthcare practices

Computer/laptop:Processor: Intel Core i5 or higherRAM: 8GB or higherStorage: 256GB SSD or higher OperatingSystem: Windows 10 or macOSDisplay: 15-inch or larger screen size with a resolution of 1920x1080 or higherBattery Life: Minimum of 8 hoursInternet:50 Mbps download and 25 Mbps uploadAccessories:WebcamNoise-canceling headset with mic

Global Hola

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