Frontline Leadership Development Trainer

Swak BPO

  • Angeles City, Pampanga
  • Permanent
  • Full-time
  • 14 days ago
  • Apply easily
We are seeking a Frontline Leadership Development Trainer (FLDT) to join the People & Culture department. This role is pivotal in fostering a positive company culture, facilitate leadership programs, and implementing employee engagement initiatives. The ideal candidate must have a strong background in people-oriented business, excellent technical and communication skills, excellent problem-solving skills related to company culture and a creative approach to organizing engagement programs and events.Job Responsibilities:
  • Leadership Training Programs: Facilitate and assist the Manager of People and Culture in designing, developing and implementing training programs related to leadership development.
  • Employee Engagement: Write proposals for employee engagement programs, facilitate and implement engagement activities.
  • Provide support to Manager of People & Culture.
  • Employee Relations: Receive and accommodate employee general concerns in private or confidential one-on-ones (written, verbal, face to face) only in cases when the Manager of People and Culture is not available.
  • Culture Compliance: Ensure the overall office atmosphere aligns with the company culture policy, including office music and TV monitor content, and others.
  • Proactive Engagement: Conduct floor walks to proactively connect with employees in compliance with our Ethics backdoor policy.
  • Event Management: Help management in facilitating company events inside and outside the company premises. May host selected events whenever needed.
  • External Liaison: Act as a liaison when connecting with external partners such as schools, public institutions and other private organizations related to company culture and brand image.
  • Reporting and Analysis: Maintain reports related to measuring culture success rates, interpret data, and propose improvements.
  • Perform other Ad Hoc duties as needed
Job Requirements:
  • Experience in a people-oriented business with strong exposure to people
  • At least 1 year of leadership experience
  • Operational and administrative support experience
  • Experience in organizing mini-to-large events is essential
  • Has strong people and communication skills
  • Has experience in using Sharepoint and Instructional Designing
  • Familiar in authoring tools such as Storyline 360, Rise 360 and other articulate apps
  • Familiar in using LMS such as Kredo or Reach 360
  • Has strong verbal and written communication skills
  • Creative and analytical thinking engagement programs and activities
  • Quick thinker, friendly, charming and logical
  • Has solid Business Acumen
Why work with Swak BPO Corp.?
  • Opportunity to work with international teams and companies
  • Opportunity in promotions and salary increases
  • A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost
  • Free meals prepared and provided by the company to promote a healthy lifestyle
  • Free shuttle services provided around Angeles City and nearby areas
  • A recreational facility that provides comfort and entertainment for employees to unwind
*This is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga.

Swak BPO