Senior Data Engineer, CX
- Manila City, Metro Manila
- Permanent
- Full-time
We are looking for an experienced Data Engineer to manage our data warehouse ETL processes and architecture. The Data Engineer will design and build scalable, secure, and tenant-aware data pipelines to process large volumes of data. The Data Engineer will often engage and collaborate with different SMEs within the business to get their data requirements and needsResponsibilities
- Design and build scalable data pipelines to ingest and preprocess data from various data sources (both on-premises and on cloud)
- Ensure data pipelines meet privacy, security, and compliance standards.
- Support tenant isolation, access control, and lineage tracking.
- Respond to escalated production issues, sometimes outside normal business hours.
- Monitor data quality and develop tools to detect and respond to pipeline issues.
- 4+ years of experience in a data engineering role
- 4+ years of experience in using SQL Server Database (Version 2019 and onwards)
- 3+ years of experience in Snowflake
- 4+ years of experience in SQL development.
- 4+ years of experience in building and maintaining ETL workflows
- Strong proficiency in using Microsoft SSIS and Microsoft SSAS
- Strong understanding of data quality, schema design, and multitenancy considerations.
- Familiarity with ML feature stores or metadata tracking systems.
- Exposure to compliance frameworks such as GDPR or CCPA.
- Experienced in extracting data from JIRA, ServiceNow, and Salesforce
- Experienced in handling unstructured data
- Experienced in PowerShell / Power Automate
- Experienced in API Development
Reporting into: Tech Manager
Role Type: Individual ContributorAbout NiCENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.