Senior Analyst, Client Success Management

Makati City, Metro Manila
Permanent
Full-time

23 days ago

Job Title: Senior Analyst, Client Success ManagementJob Description The Voice of the Customer (VOC) Analytics division of Concentrix is expanding and is looking for talented, analytical individuals with a strong client orientation. We are a vibrant team and we welcome candidates who will help us drive growth for our clients and the VOC business.Key Job Functions:Survey Design and Project Management

Develops survey instruments, leveraging established materials and custom enhancements

Performs quality control functions, ensuring minimal/no errors
Effectively manages projects through all phases, including initial launch

Collaborates effectively with project team members across functions

Client Servicing

Monitors and communicates status (quality, timing, budget) of survey research programs to clients and internal stakeholders through all phases

Provides support to more senior team members on complex programs

Contributes to best practice development and download of best practices to clients

Location: PHL Makati City - GloriettaLanguage Requirements:Time Type: Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the

Concentrix

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