Job Title: Senior Analyst, Client Success Management Job Description The Voice of the Customer (VOC) Analytics division of Concentrix is expanding and is looking for talented, analytical individuals with a strong client orientation. We are a vibrant team and we welcome candidates who will help us drive growth for our clients and the VOC business. Key Job Functions: Survey Design and Project Management . Develops survey instruments, leveraging established materials and custom enhancements . Performs quality control functions, ensuring minimal/no errors . Effectively manages projects through all phases, including initial launch . Collaborates effectively with project team members across functions Client Servicing . Monitors and communicates status (quality, timing, budget) of survey research programs to clients and internal stakeholders through all phases . Provides support to more senior team members on complex programs . Contributes to best practice development and download of best practices to clients Location: PHL Makati City - Glorietta Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the