
Strategic Alliance Manager
- Muntinlupa City, Metro Manila
- Permanent
- Full-time
- Develop and maintain strong relationships with strategic partners through regular communication, quarterly business reviews, and strategic planning sessions
- Conduct monthly partner performance assessments and provide actionable feedback for improvement
- Identify cross-selling and upselling opportunities within existing partnerships
- Create and implement partner engagement plans with clear objectives and timelines
- Organize and facilitate partner training sessions on new products and services
- Manage conflict resolution between partners and internal departments
- Own and achieve quarterly and annual revenue targets for assigned partner channels
- Conduct monthly pipeline reviews and implement corrective actions when necessary
- Develop pricing strategies and special offers in collaboration with product teams
- Track partner sales performance against KPIs and implement action plans for underperforming partners
- Forecast monthly and quarterly revenue projections with at least 85% accuracy
- Identify and pursue new partnership opportunities through market research and networking
- Review and approve partner-generated insurance applications within 24-hour turnaround time
- Coordinate with underwriting teams to ensure timely policy issuance (within 48 hours)
- Oversee partner onboarding process, including system setup, training, and documentation
- Conduct quarterly compliance audits on partner sales practices and documentation
- Manage partner commission structures and payment schedules
- Develop and implement standardized operating procedures for partner activities
- Produce daily sales reports tracking new business, renewals, and cancellations
- Generate weekly partner performance dashboards highlighting key metrics
- Prepare monthly revenue collection reports and follow up on outstanding payments
- Conduct monthly reconciliation of partner commissions and resolve discrepancies
- Create and deliver quarterly business reviews to senior management
- Maintain accurate partner data in CRM systems and ensure data integrity
- Bachelor's degree in Business, Marketing, or related field
- 5+ years of experience in partnership management, preferably in insurance or financial services
- Strong understanding of the Philippine insurance market and regulatory environment
- Excellent relationship building and negotiation skills
- Proven track record in meeting revenue targets
- Strong analytical and reporting capabilities Preferred
- Knowledge of insurance policy issuance processes
- Background in partner operations management
- Excellent verbal and written communication skills in English and Filipino
- Strong relationship builder with ability to influence at all levels
- Detail-oriented with excellent organizational skills
- Results-driven with ability to work independently and as part of a team
- Problem-solving mindset with ability to navigate complex partner scenarios