
Project Manager – Information Systems (Collection Agency) (Permanent WFH/Remote setup)
- Philippines
- Permanent
- Full-time
- Lead and manage end-to-end information systems projects, including software implementations, upgrades, integrations, and process improvements.
- Collaborate with stakeholders from operations, compliance, IT, and executive leadership to define project scope, objectives, and deliverables.
- Develop and maintain detailed project plans, schedules, and budgets.
- Identify and mitigate project risks, ensuring timely resolution of issues.
- Coordinate with vendors and third-party service providers as needed.
- Ensure compliance with industry regulations (e.g., FDCPA, GLBA) and internal security policies.
- Communicate project status and progress to stakeholders through regular updates and reports.
- Drive process improvements and best practices in project management and information systems.
- Bachelor's degree in information systems, Computer Science, Business Administration, or related field.
- 3+ years of project management experience, preferably in a collection agency, financial services, or regulated environment.
- Proven experience managing information systems projects (e.g., CRM, collections software, data integrations).
- Strong understanding of collections industry regulations and compliance requirements.
- Excellent organizational, communication, and leadership skills.
- Proficiency with project management tools (e.g., MS Project, Jira, Asana).
- PMP, CAPM, or similar certification is a plus.
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and supportive work environment
- The chance to make a meaningful impact in a technology-driven organization